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Customer Support

NOTE: All remittances are processed during our normal business hours: Mon - Fri, 8am - 5pm PST.

Except for SMART Money transfers & Airtime Loads, remittance requests made AFTER 3:00pm PST
on Friday in Vancouver will not be available to the recipient until Tuesday in the Philippines.

NOTE: Your FIRST transaction may be delayed by 3-5 business days for risk management purposes

Telephone Support

Canada

Philippines

Call toll-free:

1-888-738-7724

Call toll-free:

1-800-1-116-0818

Live Customer Service Agents are available Monday - Friday, 8:00am - 5:00pm PST

Email Support

If you prefer to email us, contact support@hyperremit.com.

Live Customer Service Agents are available Monday - Friday, 8:00am - 5:00pm PST

Inquiry Details

If your inquiry is in regards to a specific transaction, please include details of the transaction, such as:

Your Account Number (10-digits "CSXXXXXXXXXX", as found in your profile & transaction notification email)
Transaction Receipt ID Number ("hyperREMIT" + 7-digits, as found in your transaction notification email)
Transaction Type (ie, Cash Pickup, Door-to-Door Delivery, Bank Deposit, SMART Money etc)
Date and time of the transaction
Amount & Currency sent to your recipient (PHP or USD)

FX Rate

Phone:

1-888-738-7724

News

June 22, 2011

World Bank lists hyperREMIT as lowest-priced remittance service from Canada to Philippines

Events

Most Recent:
June 12, 2011

Philippines Independence Day Festival
North Vancouver, BC

Our Trusted Partners

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China Bank Agent Network

Send your remittance today! | Canada: 1-888-738-7724 (toll free) | Philippines: 1-800-1-116-0818 (toll free) | Mabilis at Murang Padala!