Customer Service

 

Customer Service

 

Setting the standard for remittance customer service excellence   hyperREMIT is proud to provide fast, friendly and professional customer service.   If you ever have any questions, please don't hesitate to contact us -- we're here to help!   Live Customer Service Agents are available Monday - Friday, 8:00am - 5:00pm PST

 

 

 

Phone Support	Our agents are available by phone to process your remittance or answer any questions
Email Support	Our agents are available by email to assist with your money transfer needs
Prompt Service	Our actively-staffed call center ensures you receive prompt service
Expert Care	Our agents are highly-trained and well-qualified to support your inquiries
Professionalism	We pride ourselves on offering professional, courteous service to all of our customers

 

 

Agent Telephone Numbers

 

Canada	Philippines
Call toll-free: 1-888-738-7724	Call toll-free: 1-800-1-116-0818

 

 

Email Support

 

If you prefer to email us, contact support@hyperremit.com.

 

Live Customer Service Agents are available Monday - Friday, 8:00am - 5:00pm PST

 

 

 

NOTE: All remittances are processed during our normal business hours: Mon - Fri, 8am - 5pm PST.

 

Except for SMART Money transfers & Airtime Loads, remittance requests made AFTER 3:00pm PST
on Friday in Vancouver will not be available to the recipient until Tuesday in the Philippines.

 

 

NOTE: Your FIRST transaction may be delayed by 3-5 business days for risk management purposes.